Last updated: 31/03/2026

‍1. Overview
This Privacy Policy describes how TeamBuilt (“TeamBuilt”, “we”, “us”, or “our”) collects, uses, and discloses information in connection with our software-as-a-service platform (the “Service”).
TeamBuilt provides tools for team scheduling, resource planning, and project delivery management. In the course of operating the Service, we process information about individuals, including our customers and users.
We are committed to protecting your privacy and handling your data in a transparent and secure manner.
‍
‍2. Scope and Roles
This Privacy Policy applies to:Visitors to our websiteCustomers who register for and use the ServiceEnd users whose data is processed within customer accounts
In most cases:
‍TeamBuilt acts as a data controller for account, billing, and operational data
‍TeamBuilt acts as a data processor for data uploaded and managed by customers (e.g., team members, schedules, project data)
Customers are responsible for ensuring they have a lawful basis to use and upload personal data into the Service.

‍3. Information We Collect
3.1 Information You Provide
When you create an account or interact with the Service, we may collect:Full nameEmail addressCompany name and roleAccount credentialsBilling and payment detailsCommunication content (e.g., support requests)
3.2 Information Collected Automatically
When you use the Service, we automatically collect certain technical and usage data, including:IP address and approximate locationDevice and browser informationLog data (access times, pages viewed, actions taken)Session activity and performance metrics
This information helps us maintain, improve, and secure the Service.
3.3 Customer Data
Customers may upload and manage data within the Service, including:Team member identitiesWork schedules and allocationsProject timelines and metadataTime tracking and utilization data
We process this information strictly on behalf of our customers and in accordance with their instructions.

‍4. How We Use Information
We use personal data for the following purposes:
4.1 Providing the Service
To operate, maintain, and deliver the functionality of TeamBuilt, including account management and core product features.
4.2 Communication
To send service-related communications such as onboarding instructions, product updates, security notices, and support responses.
4.3 Billing and Payments
To process transactions, manage subscriptions, and handle invoicing.
4.4 Product Improvement
To analyze usage patterns, diagnose issues, and improve performance, usability, and features.
4.5 Security and Fraud Prevention
To detect, prevent, and respond to unauthorized access, abuse, or security threats.

‍5. Legal Basis for Processing (EEA/UK)
Where applicable under GDPR, we rely on the following legal bases:
Contractual necessity — to provide the Service
‍Legitimate interests — improving the Service, ensuring security, and preventing fraud
‍Legal obligations — compliance with applicable laws
‍Consent — where required (e.g., certain cookies or communications)

‍6. Sharing and Disclosure
We do not sell personal data.
We may share information in the following circumstances:
6.1 Service Providers (Subprocessors)
We engage trusted third-party providers to support our operations, such as:Cloud infrastructure providersPayment processors (e.g., Stripe)Analytics toolsCustomer support platforms
These providers process data on our behalf under appropriate contractual safeguards.
6.2 Within Organizations
Data may be shared within a customer’s organization based on account permissions and user roles.
6.3 Legal and Regulatory Requirements
We may disclose information where required to:Comply with applicable law or legal processProtect our rights or propertyInvestigate fraud or security issues
6.4 Business Transfers
In the event of a merger, acquisition, or asset sale, personal data may be transferred as part of the transaction.

‍7. Data Retention
We retain personal data:For as long as necessary to provide the ServiceFor a reasonable period after account terminationAs required to comply with legal, tax, and accounting obligations
Customer Data is retained in accordance with customer instructions and may be deleted upon request or account closure.

‍8. Data Security
We implement appropriate technical and organizational measures to protect personal data, including:Encryption in transit (TLS/HTTPS)Access controls and authentication mechanismsInfrastructure security and monitoringRegular security practices and internal controls
While we take reasonable steps to protect data, no system is completely secure.

‍9. International Data Transfers
TeamBuilt may process data in countries outside of your jurisdiction, including the United States.
Where required, we implement appropriate safeguards, such as:Standard Contractual Clauses (SCCs)Equivalent legal mechanisms

‍10. Your Rights
Depending on your location, you may have the right to:Access your personal dataCorrect inaccurate dataRequest deletionRestrict or object to processingRequest data portability
Requests can be submitted to: support@teambiult.app
If you are an end user of a customer, please contact the organization that controls your data.

‍11. Cookies and Tracking Technologies
We use cookies and similar technologies to:Maintain sessions and authenticationAnalyze usage and performanceImprove user experience
You can control cookies through your browser settings.Additional details may be provided in our Cookie Policy.

‍12. Children’s Privacy
The Service is not intended for individuals under the age of 18.We do not knowingly collect personal data from children.

‍13. Changes to This Policy
We may update this Privacy Policy from time to time.
If changes are material, we will provide notice through the Service or other appropriate means.

‍14. Contact Information
If you have questions or concerns about this Privacy Policy:
Email: support@teambuilt.app
‍Company: TeamBuilt
‍Address: Marynarska 21. Warsaw, 02-674, Poland